The Google application was to protect the phones and spoils them.Watch out for the Family Link

The Family Link application allows you to link a child's smartphone to the parent's phone and gives the guardian control over what the branch does on the Internet and how much time he devotes to the use of a mobile device.

A similar solution has been available in Apple devices for a long time - e.g..in iPhones and iPads.Google has prepared his Android equivalent with some delay, and then made it available with even more delay in Poland.However, from September 2018.Poles can install Google Family Link on their children's smartphones to check what the child is doing on the internet and manage the child's applications - you can decide which app will use the child and set time limits for specific applications and games.The icing on the cake is the child's phone location function.

The Google Family Link application is undoubtedly useful and parents may regret that they had to wait for it for so long.

Google Family Link blocks the phone

Unfortunately, not everyone is satisfied with how the Family Link works.Looking through the application reviews in the Play Store, it can be seen that among the opinions whose authors gave the lowest possible rating, there is often a report describing the problem with the complete blocking of the child's device.

Let no one install this trash because if you want to get rid of it from your child's phone, you can't do anything about it.This is the worst thing I could do - Agnieszka warns in an emotional way.

The tragedy cannot be uninstalled with a child's application so you can't recover the phone !!!!Never install - adds Magdalena.

Let no one install it, if you delete your account badly, it will block the device to amen.Hard Reset does not help !!!!!!!- exclaims the sage of the East.

The reader Tomasz, who has not been able to cope with the blocked phone of his son, contacted us on identical problems..The child's device suggests that Tomasz's Gmail account has been disconnected without the consent of the parent.And at this message, the phone ends its operation.You can't do anything - you can't re -connect your parent's account, you can't enter any code or password.No way.

Google - Family Link application has critical errors that completely prevent the phone from using.It is also not possible to bypass them;The film shows that the screen in which theoretically - perhaps - you can switch the account from the children's account to adults, it is displayed only for a split second and (I tried to reflex) is completely inactive - describes the problem Tomasz.

The child's phone has been blocked for several weeks, during which Tomasz exchanged dozens of emails with Google technical support.The last message he received is like this:

Good morning Mr. Tomasz, thank you for providing information.Our specialists are still dealing with this matter and I will contact you when I get more information.Regards, Mateusz Google Help Team

It contains zero specifics regarding the solution of the user problem.

Google Polska comments

We managed to find out more.Google officially confessed that the error exists and suggested how it was called.

We found a mistake in the Family Link service, which in some cases can block access to the child's device, especially when the child is trying to remove supervision functions - explains Google Polska representative in an interview with Spider’s Web.

We also managed to get a promise that "this error will be repaired in the next few weeks".

For users whose children's smartphones have been blocked and for long weeks lost the opportunity to communicate via SMSs, messengers and voice connections, it is rather a poor consolation.However, for the others it can be a lesson so that you do not combine and rummage in the Google Family Link settings so far.

Google Polska announces that it will contact the reader Spider’s Web directly, who drew our attention to this error in the application to make sure that the problem has been solved.